Housekeeping department is that department of hotel which is responsible for cleanliness, maintenance and asthetic up keep of the hotel. Housekeeping department is the heart of lodging industry, hotels, motels inns. A hotel survives on the sales of room, food & beverages and other minor operating service such a the laundry, health club etc. the sales of room is maximum 50%in other words, Hotels largest source of revenue is earned by sales of rooms because a room once made can be sold over and again. The housekeeping department has two primary functions, providing clean interiors in order to increase sales & protecting the owner’s investment in the properties interior. It is the executive housekeeper’s responsibility to make sure these goals are meet on time.
Cleaning
Cleaning is the main role of housekeeping department so great case is taken to keep hotel clean, comfortable and safe. House keeping departments takes pride in keeping the hotel clean and comfortable so, as to creat a “ Home away from home” atmosphere.
Cleaning is done with a hygienic point of view since cleaning not only make frees from dust and dirt but also from disease causing germs. It also prolongs the life of the materials such as carpet, furniture, etc. clean articles last longer than dirty articles. The most important aspect of cleaning is to maintain the standard of the establishment.